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Back Office Admin / Telecallers
Job Description
- Handle administrative tasks like data entry, filing, document management & report generation. - Support the front office and other departments with operational processes. - Maintain office supplies, coordinate meetings & assist with scheduling. - Ensure smooth communication across teams & departments. - Make inbound and outbound calls to potential & existing customers. - Provide information about products or services & resolve queries. - Maintain call records, update customer databases & follow up on leads. - Meet sales targets and maintain a professional relationship with clients.
Required Skills
- Communication Skills: Clear and concise verbal & written communication. - Organizational Skills: Ability to manage multiple tasks & prioritize work. - Customer Service Skills: Friendly & patient approach to handling customers. - Technical Proficiency: Familiarity with office software (Excel, Word) & CRM tools. - Problem-Solving: Ability to handle inquiries & resolve issues efficiently. -Attention to Detail: Accuracy in data entry & documentation. - Time Management: Effectively managing calls & administrative tasks.
Number of Openings
4